Strategic Planning

When in tough times

Many organizations feel like they have been put through the mill this last few years since the sub-prime mortgage market went south, and the global economic disruption started. The tendency can be to try and solve financial challenges with financial management or cost cutting. And while cutting the fat is Read more…

By Kirk, ago
Strategic Planning

Free resources

We’ve all heard the statements about “working hard or working smart”. Even by the end of that sentence, you were probably thinking “blah blah blah” in your head. Yes, an old adage but stay with me for a minute. Organizations that win in their market are the ones with leaders Read more…

By Kirk, ago
Strategic Planning

Understanding client loyalty

I just read a great paper on client loyalty, and I will summarize the concepts for you below. Thanks to Li-Wei Wu, Tunghai University for the great work. ———————————————- Client loyalty is another one of those terms like strategy. More people talk about it than understand it to a great Read more…

By Kirk, ago
Strategic Planning

More than just platitudes

Take a look at your corporate vision. Is it a statement of fact or is it something more powerful? What other overarching directional statements exist within your organization or system if that applies. Take a look at your corporate statement of values. Where did it come from? Does the organization Read more…

By Kirk, ago
Strategic Planning

Short-term / Long-term

Some of the effort we invest goes into paving the way for future profitability. Some of it is invested in handling the immediate types of issues. And others still are some combination of both. If you’ve been paying attention in the last 15 years, you’ll have come to see that Read more…

By Kirk, ago