Strategic Planning

Do you already know the answers?

The concept of continuous improvement suggests that organizations can push forward and create continuously stronger customer value by consistently and relentlessly improving all aspects of the client experience, and the operations behind it. The client experience is a result of the capacity of the organization to create that desired experience. Read more…

By Kirk, ago
Strategic Planning

How hard do you push?

If you live in the world of strategy long enough, you’ll begin to understand the concept of potential in a deeper way. It transcends operational barriers and competitive limitations. If you read enough case studies, you’ll come to learn that real vision combined with real leadership blows away every limitation Read more…

By Kirk, ago
Strategic Planning

Cooperative strategy

It appears that many cooperative financial institutions see a limited range of strategic options in how to differentiate, especially within a bank-dominated competitive environment. Corporate stratagems appear to be fairly monochromatic in nature. As credit unions scale to a provincial reach, they can in many cases go head-to-head with banks Read more…

By Kirk, ago
Strategic Planning

Who wants to talk about it?

One test of strategy and metrics I’ve used for years, and I’ll continue to stand by, is that if your measures and plan aren’t interesting… you have the wrong measures and plan. If people don’t want to talk about them, you have a problem. A corporate strategy review is the Read more…

By Kirk, ago
Strategic Planning

It all starts at the top

Clear context and strategic clarity are absolutely essential for every other component of the strategy management system to function effectively. It starts or fails right off the hop with the kind of leadership you have, it comes to life with a tight and interconnected strategy management system and only truly Read more…

By Kirk, ago