Strategic Planning

Quote:

“No amount of strategizing or strategic planning will compensate for the absence of a clear and widespread understanding of the ends sought.” Fred Nickols A friend and colleague of mine sent this quote to me this morning. I think it’s a great reminder. In the world of strategic planning, it’s Read more…

By Kirk, ago
Strategic Planning

Capital Co-operativism

In the past you may have thought that these two words might actually repel each other like two magnets with the poles reversed. The new realities of the Canadian banking industry poses significant challenges for traditional co-operatives that value a unified approach even over profit. Bigger, meaner competition and thinning Read more…

By Kirk, ago
Customer

Product equity or relationship equity?

I’ve been doing some thinking about what and how some of my clients sell. I think it’s a good check-point to ask yourself whether the customer experience results in their perception of value being more attached with the product/service you sell or you as the person/team/organization? One could argue that Read more…

By Kirk, ago