Strategic Planning

Why are metrics so important?

People naturally resist control. I’m not sure why this is so ingrained, it’s almost instinct. This is probably why most people resist the accountability that planning and the establishment of metrics appears to have, unless they understand the real value it can bring. Once your team understands that a properly Read more…

By Kirk, ago
Strategic Planning

Acid test for scorecard perspectives

Most companies do not prescribe to the base scorecard model originally deployed by Kaplan and Norton. The methodology continues to evolve, and while still true to the original design and concept, ongoing customization continues. I believe this is the sign of positive evolution and understanding, in addition to being a Read more…

By Kirk, ago